The property assessment profession stands at an inflection point. As experienced assessors retire and appeal volumes surge, jurisdictions face mounting pressure with fewer hands on deck. Enter artificial intelligence—not as a replacement for human judgment, but as what Ken Lane aptly calls a "power tool" for the modern assessor's toolkit.
The recent release of ValPal Lite offers our profession a glimpse into this future, and perhaps more importantly, a chance to shape it.
Lane, the technical architect behind ValPal, brings a refreshing perspective to AI implementation. Having spent years embedding intelligence into everything from video game adversaries to defense systems, he understands that AI's true value lies not in mimicry but in multiplication—taking tasks that would require "massive effort for a large number of people" and condensing them into manageable workflows.
This distinction matters. Too often, AI discussions veer into existential territory about job replacement. But as Lane observes, "You can have a screwdriver or a power screwdriver, and you can get a heck of a lot more things done when you've got a power tool."
The metaphor resonates because it captures what we actually need: tools that amplify expertise rather than attempt to replicate it.
Here's where things get interesting for our profession. Generic AI tools like ChatGPT face a fundamental challenge when applied to property assessment: they lack context. As the ValPal team discovered, "assessments could be tests at school or assessments can be for property tax."
This ambiguity isn't trivial. It's the difference between useful analysis and costly mistakes.
ValPal addresses this through what Lane calls "retrieval augmented generation"—essentially pre-loading the AI with relevant property tax codes, statewide guidance, and assessment-specific documentation. The AI doesn't just guess at answers; it pulls from a curated library of authoritative sources.
"It's like going into the test... and it's got every possible paragraph from the textbook that is necessary to answer it," Lane explains. This approach dramatically reduces the hallucination problem that plagued early AI applications, including that infamous case of the lawyer whose AI assistant invented legal precedents.
ValPal Lite's three core features reflect a thoughtful approach to AI integration:
What's notable isn't just what these tools do, but how they're positioned. This isn't about automation for automation's sake. It's about what Jarvis calls leaving "the office at the office"—enabling assessors to complete quality work without sacrificing weekends to appeal season or staying late to run manual analyses.
Perhaps the most important insight from the ValPal team is their frank acknowledgment of AI's limitations. These models, they remind us, are "like a really smart, happy, go-lucky, go-getter intern who really wants to help and wants to help so bad that they'll try and create something that matches what you're looking for, even if it doesn't quite exist."
This characterization should resonate with anyone who's trained new staff. Enthusiasm without experience requires supervision. The same applies to AI tools—they excel at pattern recognition and rapid analysis, but they need human oversight to ensure accuracy and appropriateness.
"You always need to validate the outputs," the team emphasizes. This isn't a disclaimer; it's a design philosophy that respects both the power and limitations of current technology.
The release of ValPal Lite represents more than a new tool—it's an invitation to shape how AI integrates into our profession. By making these capabilities freely available to government assessors, the ValueBase team is essentially crowdsourcing the answer to a critical question: How can AI best serve the assessment community?
The answer won't come from Silicon Valley or academic conferences. It will emerge from assessors using these tools in real jurisdictions, discovering what works, what doesn't, and what's missing.
As our profession faces workforce challenges and increasing complexity, the question isn't whether to adopt AI tools—it's how to adopt them thoughtfully, maintaining the judgment and local knowledge that define quality assessment while leveraging technology to handle the heavy lifting.
The tools are here. The question now is how we'll use them to strengthen, rather than supplant, the vital work of fair and equitable property assessment.