EPISODE 51

Ron Dean - Valuation Methodologies and Market Data

Ron Dean
/
Feb 17

About this Episode

The path to better government often runs through unglamorous territory. In Muskogee County, Oklahoma, that path led through budget meetings, statutory deadlines, and a fundamental rethinking of how property tax administration should work. What County Assessor Ron Dean and his colleagues discovered wasn't revolutionary, it was simply doing what the law already required, but doing it well.

The Power of "According to Statute"

For years, Muskogee County followed a familiar pattern. Tax statements that should have been mailed by November 1st arrived in late November, December, or even January. The county was consistently among the last in Oklahoma to complete this basic function. When officials asked why, the answer was always the same: "It just can't be done according to statute."

Then the county treasurer posed a simple question that changed everything: If it's in the statute, shouldn't it be possible?

"We either need to figure out how to do it according to statute or we need to get the statute changed," Dean recalls her saying. "I believe if it's in statute, it's there for a reason and it can be done. We've just got to figure out how."

This shift in mindset, from accepting delays as inevitable to treating statutory deadlines as achievable, transformed not just the assessment office, but the entire county's financial ecosystem.

The Compound Benefits of Coordination

What makes Muskogee County's story compelling isn't just that they started meeting deadlines, it's the cascading effects of that achievement. For six consecutive years, they've been first in the state to roll the tax roll, deliver budgets to the state board, and mail tax statements.

The real payoff came from the schools. Two districts reported they no longer needed to borrow money to make payroll, a common practice when tax revenues arrived late. "They're sharing that with other entities around the state," Dean notes. "Counties are trying to do the same thing to get things done earlier and earlier."

This wasn't achieved through additional staffing or resources. Instead, it required unprecedented coordination among 13 school districts, emergency services, the health department, library system, county government, and various towns. Each entity had to complete and submit budgets earlier than ever before.

Technology as Public Service

While coordination solved the timing challenge, technology addressed another fundamental issue: public access to information. Dean's office implemented a new GIS and property information system that transformed how residents interact with assessment data.

"The best testimony I've had," Dean shares, was from his insurance agent. "She said when we open the office in the morning and turn our computers on, we bring up Muskogee County assessor's website. If someone calls or comes in, if they're located in Muskogee County, we immediately pull it up because all of the information is right there."

The system allows residents to file for senior valuation freezes, apply for homestead exemptions, and access property records from their phones. The result? Fewer calls, less office traffic, and citizens who can access their information when they need it, not just during business hours.

The Market Speaks, We Listen

Dean's approach to valuation reflects a humility that comes from decades in the field. Despite his experience, the rapid market changes of recent years reminded him of a fundamental truth: "My job is to let the market give me the values and put my preconceived ideas to the back."

When neighborhoods of "$125 per square foot homes" suddenly sell for $175, the assessor's job isn't to question the market, it's to reflect it accurately. This philosophy extends to his advice for newcomers: "No one knows the attributes of a piece of property like the owner. Listen to the owner and you'll learn about the property."

The Bigger Picture

What drives this attention to detail and process? For Dean, it's straightforward: "If we are applying the laws and the statutes in a fair and equitable way and everyone is paying just their share, not someone else's share, just their share... we can hold our head up and say, job well done."

In a field where public understanding is limited and appreciation often scarce, this sense of purpose matters. "I don't care to be referred to as a politician," Dean states. "I feel like I'm a public servant serving the public. And some days it's easier to serve the public than others, but it's always rewarding."

Key Takeaways

Meeting statutory deadlines is possible, it just requires treating them as non-negotiable and working backward to make them happen.

Coordination compounds benefits, when tax statements arrive on time, schools don't need bridge loans, and taxpayers can plan better.

Technology should reduce friction, not just for the assessor's office, but especially for the public trying to access their own information.

Market humility beats market expertise, preconceived notions about value must yield to what buyers actually pay.

Public service is the point, fair and equitable assessment isn't just about following rules; it's about funding the schools, roads, and services that communities depend on.

The lesson from Muskogee County is that transformative change doesn't always require new laws or revolutionary technology. Sometimes it just requires asking whether we're truly doing our best with the tools we already have, and then proving that we can.

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